The Quality Team

What do we do?

NHS England South West, Workforce, Training & Education Directorate (previously Health Education England) exists to support the delivery of excellent healthcare by ensuring that the workforce of today and tomorrow has the right numbers, skills, and behaviours at the right time and in the right place’. 

The Quality Strategy sets out our priorities, principles, and overarching processes for continuous quality improvement and innovation in the education and training of the healthcare workforce.

The Quality Framework makes clear the quality standards we expect of clinical learning environments, safeguarded through the NHS Education Contract, and applies to the Quality of all healthcare education and training, funded through the NHS contract, of all learners across all clinical learning environments within which they are placed.

There are six Domains:

  • Learning Environment and Culture (13 Standards)
  • Educational Governance and Commitment to Quality (8 Standards)
  • Developing and Supporting Learners (11 Standards)
  • Developing and Supporting Educators (7 Standards)
  • Delivering Programmes and Curricula (6 Standards)
  • Developing a Sustainable Workforce (4 Standards)

Purpose of the team

The South West regional Quality Team works to understand the quality of the education and training taking place within healthcare learning environments for all of our healthcare learners.

We are responsible for implementing the quality framework, , across the South West and for ensuring compliance with the NHSE Educational Funding Agreement (EFA). We work alongside other professional regulators such as the , General Medical Council (GMC) and the Nursing and Midwifery Council (NMC) to ensure accordance with their standards.

The prime purpose of the Quality Team is to assure the quality of the learning environment, the educational governance, support for learners and supervisors, and delivery of approved curricula for healthcare education. 

We do this by supporting the collection and analysis of robust data and intelligence which is triangulated to form a comprehensive picture of the multi-professional practice learning environment. This information enables us to respond to quality concerns where they arise, as well as identifying and spreading good practice, so that we drive continuous quality improvement.

The Quality Team

  • Rachel Tims – Associate Dean for Quality
  • Will Wallage – Primary Care Associate Dean for Quality
  • Susanna Hill – Primary Care Associate Dean for Quality
  • Andy Gadsby – Head of Quality for Multi-professional Education and Training
  • Lynette Cox – Quality of Education and Training Manager
  • Chloe Fenton – Quality Intelligence Project Manager
  • Lisa Nancholas – Training Hub Business Coordinator 
  • Sophie Rose – Quality of Education and Training Officer
  • Laura Grieve – Quality of Education and Training Officer
  • Dominic Oliver – Quality of Education and Training Officer

Contact us